Customer Service Representative opportunity now open!

We have approximately 38 different teams at Pinnacol Assurance. They all serve important functions but one of them serves an especially critical role. Our Customer Service team provides the answers and information to most of the phone calls and queries we receive on a daily basis. Due to a recent promotion within the team we are now seeking a customer oriented individual to join our customer service group.

Our Customer Service Representatives provide answers to customer questions via phone, internet, fax, and mail. While not a typical large call center environment (our representatives typically handle between 60-100 calls a day with average talk times of 2-3 minutes) we are looking for candidates who have some call center or related customer service experience along with strong PC/software skills, and excellent communication and customer service skills. Bilingual capability (Spanish/English) is a plus and candidates must have basic math skills and the ability to type 35 accurate words per minute.

If this sounds like you please complete our application via our company website!