Business Services Representative position available!

We are looking for a customer-oriented individual to join our team. The Business Services Representative  provides administrative support to underwriters, claims adjusters, nurses, other team members and interacts with our customers via the phone. This position often leads to promotional opportunities within our company. Candidates with college degrees are encouraged to apply. The position requires strong PC/software skills, math aptitude, excellent communication and customer service skills and be able to type 35 wpm. If you are interested in this opportunity please apply on line.

Looking for an Experienced Claims Representative

We are looking for an experienced Claims Representative on one of our Large Account teams. Our Claims Representatives work as part of our multi-functional teams to bring the claims of injured workers to resolution.

Assigned to specific policyholder accounts our Claims Representatives are expected to provide outstanding customer service to injured workers, policyholders, and other stakeholders. This position routinely staffs files with team nurses, return to work specialists, team leaders, claims experts and legal counsel as needed and makes use of all appropriate internal and external resources. Setting initial reserves, our Claims Representatives also maintain current and accurate reserves for all assigned cases and negotiate settlements.

This position can also serve as a technical resource to other team members including the mentoring of less experienced adjusters on complex issues and closure strategies.   3+ years of adjusting experience with direct exposure to workers’ compensation preferred. If you are interested please submit an application via our company website.

2012 Pinnacol Foundation Scholarships make a difference

There is no question that being injured on the job can be very traumatic, not just for the injured worker but also for the family members and others who care about, and often depend upon, the person who has been hurt. Workers' Compensation was created as a safety net and helps injured workers and their families by ensuring their medical bills are covered and providing lost-time wage compensation while the injured worker is off work. That said, for many families affected by a work-related injury they also suddenly face the challenge of how to help their children continue their dream of higher education.

In 2000 Pinnacol created a foundation to help these families by giving scholarships to the children of injured workers. Through the years the Pinnacol Foundation has helped nearly 350 students and has awarded nearly $2.5 million in scholarships to students for undergraduate studies and vocational training. This year's recipients join the group of other students who have benefited from the scholarships and have been able to pursue their dreams despite having a parent who has been injured on the job. 150 students received a Pinnacol Foundation scholarship for the 2012-2013 school year. Scholarship applications are accepted annually between January 1st and March 31st. For more information please visit pinnacol.com/foundation.

Nursing: RN Specialist opportunity now open!

Due to an upcoming retirement we are currently looking for an experienced Registered Nurse to help us ensure case management process integrity regarding workers' compensation insurance claims. This is a key position within our organization and has a primary emphasis on improving Utilization Management processes, system coordination, and staff development. Our RN Specialist has concurrent quality assurance (QA) and quality improvement (QI) responsibilities for those performance areas and coordinates their efforts closely with our Claims Specialists and Business Teams.

Some of the other focus areas include:

• conducting RN quality assurance monitoring,
• performing focused qualitative file reviews,
• and developing and facilitating technical training for new and existing staff

This position is also considered a technical expert on medical issues as they pertain to our claims. Requirements for this position include excellent written, verbal and presentation skills, the ability to effectively conduct training sessions, extensive knowledge of the Workers' Compensation system (preferred), expert knowledge of medical management and clinical practice guideline applications, and substantial experience with peer review performance management programs.

A Bachelors Degree in related field or equivalent experience on a year for year basis along with 5+ years related experience in Workers Compensation Insurance is preferred along with a substantial background in program and personnel management. A current Colorado license as a Registered Nurse is mandatory. If you are interested in our RN Specialist opportunity please let us know by submitting an application on-line at our company website.

Business Director/Team Leader opportunity available

We have an opening for an experienced insurance professional to lead one of our multi-functional workers' compensation insurance teams. These teams include underwriters, claims adjusters, nurses, customer support staff, and others.

Responsible for managing a fully loaded profit center, the Business Director directs efforts in developing and implementing strategies to provide competitive services and promote sales of new and existing insurance products and services.

Proven team leadership skills required as this position will lead 20 or more insurance professionals. A Bachelors degree or higher is required with 3+ years of experience in a significant leadership position in insurance or related field preferred.

We don't have too many of these opportunities occur so if you are interested in joining us in this role we would love to hear from you! Please apply on-line at our company website.

Staff Counsel opening now available...

We have an opportunity for an experienced Staff Counsel to join our Legal team. In speaking with Rob, who heads up this section of our legal group, he indicates that he is definitely looking for someone with extensive exposure to workers' compensation insurance. Licensure to practice law in Colorado is also required.

Our Staff Counsel provides legal advice and litigation management assistance to our business teams in an effort to reduce litigation volume, improve litigation outcomes, reduce claims and legal costs, monitor quality of service by outside counsel, and to analyze and resolve legal issues. If you are interested in this rare opportunity to join our Legal team, please apply on our company website.

Team Nurse Case Manager Opportunity!

It seems like we have been hiring a lot of nurses this year. Our Nurse Case Managers certainly play an integral role in the effective and compassionate management of injured workers claims, and we now have another opportunity for an RN to join us.

Providing telephonic case management handling the medical aspects of workers' compensation claims our nurses perform self-directed, professional level work in a fast paced team environment as they interact with injured workers, policyholders, and providers.

Most of our nurses come from the clinical environment and bring a broad clinical background. Experience with rehabilitation, occupational health, managed care, or emergency nursing is preferred and direct insurance exposure, though not required, is a plus. As you might expect, a current Colorado RN license is also required.

If you are an RN who has perhaps thought about making a change from the traditional clinical nursing world, this opportunity might be worth exploring!

Pinnacol 2011 Annual Report Now Available!

Pinnacol's 2011 Annual Report is now available. As a political subdivision directed to operate as a mutual insurance company Pinnacol is not required to prepare and make available an annual report, but for longer than the 15 years I have been with the company our organization has felt it important to put one out to share key information with our stakeholders. If you are reading this blog, then you are likely interested in possibly becoming a Pinnacol employee and our employees are certainly one of our key stakeholder groups. I have copies of all of the annual reports going back to 1995 which was when we were celebrating 80 years of service to Colorado. In just 3 more years we'll be recognizing a century of service so it's interesting to see how these reports have evolved over time.

As a candidate, a company's annual report (when available) is an invaluable tool for gathering insights into the organization's culture, mission, vision, values, and business performance. For the last several years our annual reports have been readily available on-line. I can remember back in 1997 when I was applying for a job with what was then our predecessor - the Colorado Compensation Insurance Authority - it was not easy to find a copy of the annual report at my local public library. Now with a single click the information that back then took a lot of leg work to gather is right at my fingertips.

I have seen a lot of annual reports through the years and I think the 2011 version does an extraordinary job of portraying our company.  In large part it does this through the eyes of some of our current employees. If you are interested in the possibility of working with us you owe it to yourself to spend some time perusing the wealth of information it contains - from the real challenges facing our company and our industry to our Board of Directors vision for our future.