When I meet with candidates exploring opportunities to begin an insurance career I talk about claims and underwriting as the two things at the heart of what every insurance company does - whether selling pet insurance, life insurance, auto insurance, or property and casualty insurance. Obviously there are many other types of jobs with insurance companies but these are the two major career paths and there are definite differences between them both in terms of the actual work done but also in the unique challenges and job satisfaction they offer.
Claims is where the rubber hits the road - it's where the risk that was analyzed and forecast by the underwriters actually becomes real. In our world of workers' compensation its where we get to help folks who really need us. No one wants to be injured on the job and its a scary and challenging situation. Our Claims Representatives have to do a lot of education, investigation and consultation with injured workers, policyholders, and medical providers while moving the claim toward a successful outcome.
If exploring this type of role sounds interesting we'd love to hear from you! Entry level Claims Representatives with no claims experience do need to have a Bachelors degree for these professional positions. For those with existing claims experience we can take that into account in lieu of the formal degree. As always, we ask that candidates please apply via our company website.