New Opportunity for an Experienced Claims Representative

For those unfamiliar with insurance, our industry basically boils down to two things: underwriting and claims. Regardless of the type of insurance, underwriting is about assessing the likelihood of occurrence and cost of risk (risk is all around us - from the likelihood of a hurricane hitting a certain location, to an auto accident, to someone getting injured on the job). In a perfect world the underwriter would assess the risk but the risk would never actually happen (no hurricanes, no auto accidents, no one ever gets hurt at work). In reality, underwriters know that it is just a question of time before some of the risks they've assessed actually occur, and at that point the folks in claims take over to handle whatever has happened.

We are currently looking for an experienced claims representative to help workers who have been injured on the job. The ideal candidate for this opening will have 3+ years of adjusting experience with exposure to workers's compensation preferred. I sat down with two of our claims representatives, Liz and Peg, to get their insight on what our claims representatives do, the skills needed, and what they enjoy about their work: