The book is an easy and entertaining read and makes the case for the cause of dysfunctional teams being a combination of factors that build upon each other:
- Absence of TRUST
- Fear of CONFLICT
- Lack of COMMITMENT
- Avoidance of ACCOUNTABILITY
- Inattention to RESULTS
Here's a sample of some reviews from our Book Club Members:
"None of the concepts were earth-shatteringly new, but they were all good reminders of the basic things that really matter. The "fear of conflict" dysfunction was one I've thought about quite a bit. Disagreeing with my team or my peers feels bad, but if everyone has a trusting relationship to start with, disagreeing can be very productive. If there's a good healthy debate about an issue among a group of smart people, you're bound to come out with a better decision than you would if just one smart person made it."
"Overall this book was interesting, presented good concepts and ideas. It was a quick read that held my interest. The only thing I struggled with a little was it almost seemed too neat and convenient at times. Kathryn always seemed to know exactly what to say and how to present her arguments. Additionally, everyone seemed so at ease with making major life changes so quickly and effortlessly without as much pushback as expected. I did take some positive take away that can be applied in a personal setting: conflict can be positive and constructive and maintain commitment to an idea, project or job task."
"The Five Disfunctions of a Team was an easy ready and I enjoyed the story format of the book. Overall, the concepts are good and the model is right on. I would have liked to have read a factual story about a dysfunctional team/organization that turned itself around and sustained it's functionality over time. I certainly agree that trust is the basis for all team success and think the author identified 4 other dysfunctions that quickly tear down a team's ability to be effective. They build on each other but must constantly be revisited to ensure one dysfunction doesn't creep back in to the dynamics of a team."
Have you been reading any good business-related books? Let me know if you have a suggestion for what our Pinnacol Book Club might want to read in the future.
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