How's your Glenohumeral Joint?

Pinnacol has always prided itself on being a continual learning organization and our training calendar offers classes on a wide variety of topics. To that end I availed myself of one of the recent training classes aimed at our claims representatives and nurses. The topic for this lunch and learn was "The Shoulder" which seems pretty benign but before I and the other attendees knew what was up we were being introduced to Glenoid Sockets, Acromions, Coracoid Processes, and Articular Cartilage. The presenter was our Medical Director, Dr. May, who has clearly spent a lot of time in operating rooms but still did a nice job of bringing some pretty complicated material down to a level where folks like me could begin to comprehend what an amazing thing our shoulders are.

It was a full house at the recent training class on "The Shoulder"

Our claims representatives don't practice medicine but they still need to have a good understanding of anatomy and medical terminology as they help injured workers through their injuries. I work in Human Resources but wanted to better understand what our claims staff deals with on a daily basis. We see a lot of shoulder injuries in the claims we handle so training classes like these will allow our claims representatives to better relate to our customers experiencing this kind of trauma.

Dr. May will be hosting additional classes covering other parts of the body in the weeks and months to come. Obviously the best injury is the injury that never happens and a huge focus of Pinnacol is on accident prevention. Still, when accidents do occur its important to have our employees as knowledgeable as possible and classes like "The Shoulder" are one way of keeping our employees up to speed.